Terms & Conditions
By visiting our website or clicking the link, you accept these Conditions of Use. If you do not agree, do not use this website.
OFFER AGREEMENT
The present Agreement is an offer from the Vendor, individual entrepreneur Khrystyna TYZHUK (date and number of the government registration entry in Ukraine: 09.24.2025, No. 2010350010001721158) to an indefinite number of persons (denoted as the Customer in the following) (as defined by the Art. 633, 641 of the Civil Code of Ukraine) to make a sale agreement in the Online Store (link) with the Vendor on the conditions listed in the present offer agreement.
The conditions of this Agreement are the same for all customers regardless of their status (natural person, legal person, individual entrepreneur). In full accordance with the present Agreement, the Customer shall accept the conditions and procedure of the order placement, payment of the Goods and shipment of the Goods.
1. THE DEFINITIONS OF THE BASIC TERMS
1.1. Acceptance is the full and unconditional agreement of the Customer to make the present Agreement in its entirety, without the signatures of the parties on a physical copy of the Agreement.
1.2. The Online Store is the website of the Vendor under the web address link created for making sales agreements on the basis of presenting the Customer online with the description of the Goods provided by the Vendor.
1.3. The Order is a purchase request of chosen Goods that is properly made and placed by the Customer in the Online Store.
1.4. The Recipient of the Goods is the Customer or another person who is de facto receiving the Goods delivered by a shipping agency on behalf of the Customer.
1.5. The Offer Agreement is an offer of the Vendor directed to an indefinite number of persons, whose purpose is to make a distance sale agreement of the Goods on the conditions listed in this Offer Agreement.
1.6. The Customer is a legally competent natural (or legal) person (or sole entrepreneur) which receives information from the Vendor, places purchase orders of Goods presented on the website of the Online Store for non-commercial purposes.
1.7. The Vendor is individual entrepreneur Khrystyna TYZHUK, whose Goods are presented on the website.
1.8. The Goods are the subject matter of the Agreement which were chosen by the Customer on the website of the Online Store and moved into the shopping cart or which already has been purchased by the Customer from the Vendor.
2. GENERAL TERMS
2.1. On the basis and conditions defined by this Agreement, the Vendor distributes/sells the Goods to the Customer, whilst the Customer orders/buys and receives the Goods presented in the Online Store.
2.2. The Goods are provided for payment by sending them to the Customer.
2.3. The property rights on the Goods are transferred to the Customer or Recipient of the Goods in the moment of the Goods’ delivery to the Customer, provided the full payment of the Goods’ price by the Customer, as established in this Agreement.
2.4. All amendments and additions to this Agreement are published in the Online Store.
2.5. All conditions of the present Agreement are obligatory both for the Customer and Vendor. The Customer is obliged to familiarize themselves with the conditions of this Agreement. The Vendor is not obliged to additionally inform the Customer about the existence of the Agreement in any other way than merely publishing it on the website of the Online Store.
2.6. In case of disagreement of the Customer with the amendments made to the present Agreement or with the new pricing of the Goods, the Customer is obliged to restrain themselves from committing to the Agreement.
2.7. Any of the following actions is considered as acceptance of the Agreement:
- signing up on the website of the Online Store by the Customer, which is an expression of their intention to purchase the Goods chosen in the Online Store;
- an order placement itself, made by the Customer in the Online Store
- payment of the Goods in the Internet Store, performed using the Hutko payment system.
3. SUBJECT MATTER OF THE AGREEMENT
3.1. According to the conditions of the present Agreement, the Vendor is obliged to relinquish to the Customer the Goods which the latter chose in their order, while the Customer is obliged to accept and pay the Goods presented in the Online Store according to the conditions and procedure established by this Agreement.
3.2. The list of the Goods which are distributed by the Vendor as well as other necessary information are to be found in the corresponding sections (web pages) of the Online Store.
4. PROCEDURE OF THE AGREEMENT AND ORDER PLACEMENT
4.1. The Agreement is considered in effect with no signing needed in the moment, when an Order of any Good that is available in the Online Store is placed and/or the corresponding transfer to the bank account of the Vendor is made, which signifies the intention to commit to the conditions of the Agreement without the Parties signing of its physical copy.
4.2. The actions mentioned in 4.1 of the Agreement and performed by the Customer are a confirmation of full and unconditional acceptance of the offer and this Agreement.
4.3. The Vendor is entitled not to ship the Order to the Customer in case if the information provided by them is insufficient or suspicious in terms of its genuineness.
4.4. The Order placement is performed by the Customer in the way of filling the information form in the corresponding field.
4.5. Placing an order, the Customer is obliged to provide the following necessary information required by the Vendor to be able to process the order:
4.5.1. Last name, first name of the Customer;
4.5.2. Shipping address;
4.5.3. Contact phone number
4.5.4. E-Mail address
4.6. If any Party of the agreement requires additional information, they are entitled to request it from the other Party. In case, if the Customer does not provide the necessary information, the Vendor is not responsible for the quality of the service provided to the Customer regarding the purchase made in the Online Store.
4.7. The Vendor sends the Goods within 7 business days after a proper placement and payment of the Order, given the accuracy of the shipping address and the availability of the ordered Goods in the Vendor’s stock.
4.8. The Agreement, to which the Customer committed by accepting the Offer, is in effect according to the Art. 642 of the Civil Code of Ukraine and equals to a written agreement.
5. THE PROCEDURE AND CONDITIONS OF THE SHIPMENT OF THE GOODS
5.1. The shipping of the Goods ordered in the Online Store is performed by shipment agencies within Ukraine as well as to other countries of the world on the conditions listed in the section “Shipment and Payment” of the Online Store.
5.2. The shipping of the Goods within Ukraine is performed by the Vendor with the post service Nova Poshta. If the destination address is located within Ukraine, the shipping costs are borne by the Vendor.
5.3. The shipping of the Goods abroad is performed by the Vendor with the company SkladUSA and/or another agency, whom the Vendor arranges the shipment with. The cost of international shipping of the Goods is set by the Vendor and makes a fixed sum of 25 USD, which is included in the total order costs.
5.4. Import tariffs, custom taxes and other fees pertaining to these are not included in the price of the Goods and must be paid by the Customer immediately upon the delivery to his country of residence, excluding the cases mentioned in 5.5.
5.5. The conditions of DDP (Delivered, Duty Paid) are automatically applied to all shipments to the US. A custom tariff of 10% of the purchasing price is applied to the standard imports from Ukraine in accordance with the pertaining HS (Harmonized System) code. The amount of the tariff is included in the payment. The services of intermediaries are paid by SkladUSA.
5.6. Alongside the Order, the Customer is also provided with the documents prescribed by the effective Ukrainian law.
5.7. Receiving the delivery, the Customer is obliged to check its state on the spot. Any damage to the delivered Goods is to be immediately reported to the Vendor.
6. RETURN PROCEDURE AND TERMS
6.1. If the Customer is not contented with the purchased Goods, the Customer is entitled to return Goods deemed being of satisfactory quality within 14 calendar days from the date of delivery. A return of Goods of satisfactory quality is permitted if the Goods were not used; if they retain their original appearance and properties; if the packaging, seals, labels remain untouched and the payment document (digital confirmation, receipt, sales invoice, ticket, voucher or any other document confirming the payment indicating the date of the transaction) is still available.
6.2. The procedure and terms for returning Goods deemed being of satisfactory quality are defined in the “Return Policy” section.
6.3. The return of Goods is to be carried out at the Customer’s expense.
6.4. In case the Customer rejects the Goods as mentioned in 6.1, the Vendor returns the price of the ordered Goods within 14 business days after the returned Goods are received. The refund shall be made to the same payment account, which was used for the original payment was made.
6.5. The Vendor shall not be liable for any damage to the Goods that is sustained in consequence of the Customer’s violation of the use or storage instructions, actions of third parties or circumstances caused by an overpowering force.
7. RIGHTS AND OBLIGATIONS OF THE PARTIES
7.1. The Vendor shall:
7.1.1. Deliver the Goods to the Buyer in accordance with the terms of this Agreement and the Customer’s Order.
7.1.2. Refrain from disclosing any private information about the Customer and from granting access to it to third parties, except for cases, where it is prescribed by law or necessary to process the Order appropriately (such as sharing the information with delivery services for shipping purposes).
7.2. The Vendor is entitled to:
7.2.1. Unilaterally amend the terms of this Agreement as well as change the prices of the Goods by making them public in the Online Store. All changes take effect from the moment they are published.
7.3. The Customer shall:
7.3.1. Make themselves familiar with the content of the Agreement, its terms and the prices offered by the Vendor in the Online Store before committing to the Agreement.
7.3.2. For the Vendor to fulfill its obligations, the Customer shall provide all necessary information that clearly identifies them as the Customer and is sufficient to ensure the delivery of the ordered Goods.
7.4. The Customer is entitled to:
7.4.1. Require the Vendor to stick to the terms and obligations established in this Agreement.
7.4.2. Obtain information from the Vendor regarding the status of the Order, delivery time and the tracking number.
8. PRICE AND PAYMENT PROCEDURE FOR THE GOODS
8.1. The prices of the Goods are determined by the Vendor at its sole discretion and are indicated in the Online Store. The prices are stated in United States dollars (USD).
8.2. The prices of the Goods and services may change depending on market conditions, which is reflected in the prices displayed in the Online Store. The Vendor may not change the price for a specific Customer if that Customer has already accepted the Seller’s terms and made payment in the manner prescribed by this Agreement.
8.3. Payment shall be made exclusively on a prepaid basis (100%) through the Hutko payment system.
8.4. The Vendor shall not be liable for the actions of banks, payment services, or failures occurring during the transfer of funds.
9. COPYRIGHT AND INTELLECTUAL PROPERTY
9.1. All content posted in the Online Store, including but not limited to texts, images, and design elements is subject to the Vendor’s intellectual property and is protected by copyright laws. No part of the content may be reproduced, distributed, or modified without the Vendor’s prior written consent.
9.2. The Customer does not acquire any intellectual property rights by purchasing the Goods.
9.3. The Vendor may use photographs of Goods for marketing, advertising, and portfolio purposes on different platforms including social media, websites, and at exhibitions.
10. FEEDBACK AND COMMENTS
10.1. Certain sections of this Online Store provide visitors with the possibility to post and exchange opinions and information (hereinafter denoted as Comments). Comments present only the views and opinions of the individuals who posted these.
10.2. The Vendor does not filter, edit or review Comments prior to their appearance. To the extent permitted by applicable law, the Seller bears no responsibility for the content of the Comments or for any financial losses or claims arising from or related to their use or posting in the Online Store.
10.3. The Vendor reserves the right to monitor all Comments and to remove any Comments that may be considered inappropriate, offensive or violating these Terms and Conditions.
11. LIABILITY OF THE PARTIES AND RESOLUTION OF CONFLICTS
11.1. The Vendor shall not be liable for improper or untimely fulfillment of Orders and its obligations if the Buyer provides inaccurate or incorrect information.
11.2. The Vendor and the Customer shall be liable for the performance of their obligations in accordance with the applicable laws of Ukraine and the provisions of this Agreement.
11.3. If non-performance or improper performance of the terms of this Agreement by one of the Parties results in losses to the other Party, the Party at fault shall compensate such losses in full.
11.4. Compensation for the losses incurred does not release the Party at fault from the obligation to duly perform the terms of this Agreement.
11.5. The Vendor or the Customer shall be released from liability for full or partial non-performance of their obligations if such non-performance results from force-majeure circumstances such as war or military actions, earthquake, flood, fire or other natural disasters arise independently of the will of the Vendor and/or the Customer after the commitment this Agreement. The Party that is unable to fulfill its obligations shall immediately notify the other Party.
11.6 The Seller shall not be liable for:
- minor deviations in the color, shade, brightness, or texture of the Goods;
- the content and accuracy of the information provided by the Customer when placing an Order;
- delays and interruptions in the provision of Order processing and delivery of Goods that occur due to reasons beyond its control.
11.7. In the event of a dispute, the Customer may send complaints, claims, and/or demands to the Vendor’s official email address at:
11.8. The Vendor shall provide a response to complaints, claims, and/or demands sent to the official email address specified in 11.7 within 10 business days.
11.9. If the disputed matter cannot be resolved through negotiations, the Customer and/or the Vendor shall have the right to refer the dispute to the judicial authorities in accordance with the effective legislation of Ukraine.
12. VENDOR’S DETAILS
- Vendor: individual entrepreneur Tyzhuk Khrystyna Volodymyrivna
- RNOKPP: 3762104226
- Bank: JSC “FUIB”
- IBAN: UA353348510000000026004326751
- e-mail:
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